Can your employees work flexibly and productively using voice apps on their smartphone? Hold remote meetings via web conferences without apps? Assist customers via live chat on your website? With our 3CX telephone system, all this is possible, and much more. And because with 3CX you can choose a local installation on Linux, implementation in your own cloud account, or a solution hosted by us, you have complete freedom of choice. Whatever you choose, you are assured of a user-friendly telephone system with a minimum of management tasks.
Make use of simple Unified Communications and future-proof your business.
Challenges we solve for you
Number migrations
Of course, we migrate all your existing numbers to our environment. We guide you through the entire process and also look at which elements of your old environment do not need to be carried over, to save costs. Fax numbers, for example, can be migrated, but in many industries (with a few exceptions) they are no longer needed and can therefore be dropped.
Communication advice
With our solution, you get a whole new range of possibilities at your disposal. We can set this up traditionally, like your old telephone system was arranged, or we adopt new technologies and deploy all new functionalities. The choice is entirely yours: we tell you what is possible, you make the choices.
Training your staff
With the many new functionalities, it is important that we involve your employees at an early stage, so that they are also open to the new technology. Good communication and training in this are extremely important. Your employees then gain insight into how they can work more productively and efficiently.
On-site setup
One of our certified engineers will come to your location to install the new communication solution, implementing the agreed communication plan. We also connect the hardware, provide explanation, and tidy away any visible cabling as much as possible.
Professional message service
You no longer need to record texts yourself. Simply send us an email with the texts you want recorded and we will have our AI infrastructure record them for you for a fixed amount per message. This way, you are assured of professional messages at a competitive price in your communication solution.
Clearing away your old platform and hardware
Of course, we do not leave you with old hardware and devices. After the new environment goes live, we clear away all old hardware and remove your old (physical) system, if desired, so that we leave behind a tidy environment.
From telephone system to Unified Communications: the new way of working
- Developed for flexible working
- Installed in the cloud or locally
- Easy to install and manage
- Secure, reliable, flexible
- Working from home: can be rolled out for your employees within minutes
Video conferencing, simple and without apps
- Trouble-free video conferences
- Tools for presentation and remote assistance
- Apps for meeting via smartphone
- Unlimited number of users
Your mobile subscriptions too
Mobile subscriptions on the KPN or Odido network, linked to this telephone system: your smartphone then works as an extension of the system. Prices and contract terms are on mobile telephony.
Voicemail texts: supplied by you as text, recorded by our AI infrastructure
Choose your voice (for example Daan, Lisa or Mila), write your texts and email them to us. We will have our AI generate them quickly and at a competitive price.
Frequently asked questions
Which system does B/Focused use for the telephone system?
B/Focused works with the 3CX telephone system. You can choose a local installation on Linux, implementation in your own cloud account, or a solution hosted by B/Focused. This gives you complete freedom of choice in how the solution is set up.
What happens to my existing phone numbers?
B/Focused migrates all your existing numbers to the new environment and guides you through the entire process. We also look at which elements of the old environment do not need to be carried over, to save costs, such as fax numbers that are often no longer needed.
Will my employees receive training when switching over?
Yes, employees are involved at an early stage with the new functionalities so that they are open to them. Good communication and training ensure that employees gain insight into how they can work more productively and efficiently.
How are the voicemail texts recorded?
You supply the texts yourself by email and choose a voice, for example Daan, Lisa or Mila. B/Focused's AI infrastructure then records these for a fixed amount per message, so you are assured of professional messages at a competitive price.
Will my old telephone system also be removed?
After the new environment goes live, B/Focused clears away all old hardware and removes the old physical system, if desired. This leaves behind a tidy environment without you being left with old equipment.